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China City Talk: How Shanghai is turning public spaces, technology and social care into everyday services_我的网站

一 |     本文来自微信公众号：那些原本是废话的常识，作者：叶克飞，头图来自：AI生成                    前几天，有网友发帖举报，称南昌大学双选会现场出现露骨女主播招聘海报，认为211大学不应被这样的企业混入。

二 | 其后南昌大学道歉，表示“该企业已在江西省大学生就业服务平台注册登记，此次申请入校招聘的岗位有人事专员、主播、剪辑师助理等，符合校园招聘要求，但该企业摆放的海报未向学校报备。”                    我反而不能理解南昌大学的道歉，从涉事海报来看，招聘文字部分很正常，照片确实俗气，但并没有脱离整个社会大环境，很多人天天看的抖音快手小红书，这样的打扮不是比比皆是吗？                    很多人意难平的点，实际上是这样的招聘海报出现在211高校的双选会上。    

    Aerial view of Shanghai's skyline Photo: VCGEditor's Note: 
An international metropolis on the shores of the East China Sea, a new migrant city rising from the Gobi Desert... China's cities embody a remarkable range of forms and efforts etched across a diverse range of landscapes, all of which is reflected in the everyday lives of ordinary people.
No two cities look alike, yet the standard by which we measure a city's warmth is familiar: Is there a place to rest safely? Is there a hot, decent meal to eat? Is there a corner where even the most vulnerable are treated with care and dignity? These seemingly small details are, in fact, what make a city truly moving.
The Global Times is launching a new series, "China City Talk." In this series, we explore cities across China, focusing on the everyday rhythms of life shaped by the human warmth of public policy and the quiet ways urban governance transforms individual lives. These stories offer one of the clearest windows into contemporary China.
Inside a historic red-brick building that houses a Party-mass service complex, run by a local grass-roots organization of the Communist Party of China (CPC), Kunqu opera enthusiast Li Qin rehearses with her retired friends. Many of the complex's spaces are open to the public, and in its elegantly old-fashioned hall, the arias of the classical opera float gently through the air.
At an AI-equipped community canteen for the elderly, a robotic arm skillfully prepares bowls of noodles. Affordable dishes line the serving windows, and 62-year-old Ao Yongjian, who lives nearby, joins the queue as he always does, choosing the dishes he likes.
In a mixed-use commercial block, a class at a rehabilitation center for children with autism is suddenly interrupted by a sharp cry from 9-year-old Xiaozheng (pseudonym). A volunteer beside him gently takes his hand and comforts him in a soft voice.
In Shanghai, scenes like these unfold almost every day, in every corner of the city. From some 12,000 Party-masses service complexes to more than 500 community elderly canteens and the city's first summer vacation care program for children with autism, this metropolis is responding to the needs of every single citizen with remarkable care and precision.
    A robotic arm cooks noodles at Hongqiao AI community canteen. Photo: Courtesy of the canteen
A shared home
With its photogenic looks and downtown location, a Party-masses service complex in the Jing'an district's Shimen Road No.2 subdistrict has gone viral on social media, drawing visitors from near and far almost every day.
Set beside Suzhou Creek, the service complex is made up of three century-old, red brick villas. After being restored in September 2025, many areas were reopened to the public free of charge. Residents now come here to read, chat, dance, and even play chess with AI robots.
There is also a "care station," which provides convenient services for couriers, delivery riders and other workers on the go.
At noon, courier Wang Jun stopped by to warm up his lunch and take a short break. He told the Global Times that, because he is always busy, he used to eat lunch squatting by the roadside, or grab a brief rest in the lobbies of some companies. "Now that this place is here, I can eat a hot meal at noon and get out of the rain when it pours," he said with a smile. "It feels like home."
Delivery rider Wang Shuwei first came here on a rainy day while delivering food. On her period at the time, she found the restroom, only to realize she had forgotten to bring a pad. Fortunately, a janitor pointed out that the "care station" offered free pads.
"At that moment, I thought, how can something be this good?" Wang said. She has since become a regular. "The words 'Party-masses service complex' used to sound like something that had nothing to do with me. But after coming here, I realized there are real services here, and the staff are all very kind."
Behind these services lies carefully conducted surveys of nearby residents.
According to He Hanqing, director of the service complex, the renovation began after more than 1,000 feedback forms were collected online and offline. "Many residents wanted the complex to be closer to Suzhou Creek. They wanted a community canteen, while some young people wanted a shared office space, and parents wanted areas to play with their children," she said. They then integrated indoor and outdoor spaces into a single design, extending the renovation to include the surrounding Suzhou Creek promenade and the space beneath nearby bridges.
Today, the service complex receives an average of 4,000 visits a day. More than 30 percent of visitors come from outside the local community, 12 percent are tourists from elsewhere in China, and 7.7 percent are from overseas, according to data provided by the complex staff. In this highly urban complex, where rent for commercial land is extremely expensive, the place has become a shared home for many.
"We are not doing the math in terms of economic returns, but in terms of public sentiment," He Hanqing told the Global Times. "It is worth it to open up precious land to the public for free."
Warming stomachs and hearts
Around 11 am in Shanghai's Hongqiao subdistrict, the aroma of freshly cooked food drifts out of a community canteen. Named a "community canteen for the elderly," it is actually open to everyone, not just seniors.
Through a glass wall, a robotic arm in the back kitchen deftly picks up a tray of washed vegetables and delivers it into an intelligent cooking chamber. Within minutes, stir-fried cabbage is ready to serve. Braised pork, zucchini with scrambled eggs… more than a dozen dishes stand neatly lined up across the counter
Opened in 2021, this is one of Shanghai's earliest AI community canteens. The dishes here are prepared by machines and an AI system. According to the canteen's manager, Dong Yong, the system contains more than 3,000 recipes and can precisely regulate oil and salt use. Beyond its AI features, the canteen also offers full traceability for its ingredients, from procurement to processing.
What really puts diners at ease, however, are the prices. A vegetarian dish costs 4.5 yuan (67 cents), meat dishes range from 6 to 9 yuan, and some specialty items sell for 12 to 18 yuan, according to a price list on the wall. 
Seniors aged 60 and above can enjoy discounts and subsidies. "A meal here costs me about 15 yuan on average - it's tasty and a good value," said resident Ao. Since retiring, Ao has come almost every day.
So how can the canteen turn a profit while charging below-market prices? He Junting, an official from the Hongqiao subdistrict, explained that the canteen is part of a government-supported partnership. 
The local government provides the venue rent-free, allowing the restaurant to pass on the savings to customers. "That's why the prices are so affordable," she told the Global Times.
After choosing her dishes, a 70-year-old resident surnamed Du sat down at a table and chatted with the Global Times as she ate. Her husband is in the hospital, leaving her little time to cook for herself, so she comes here for lunch four or five days a week.
"The food here is healthy and the prices are friendly. I don't have to bother buying groceries or washing dishes myself," Du said. "The government really has solved an important problem for us older people."
During lunchtime, white-haired seniors, office workers and cleaning staff alike share the same dining space, giving the canteen a lively, down-to-earth atmosphere. Whether powered by AI or run in more traditional ways, these affordable community canteens can be found in nearly every neighborhood across Shanghai - warming both stomachs and hearts.
    Accompanied by a volunteer, a child with autism plays with toys at Palm Star Children's Rehabilitation Service Center in Shanghai on July 30, 2026. Photo: Chen Xia/GT
Much love and care
This summer, Shanghai launched a pilot program for children with autism in three districts, including Changning, marking the city's first attempt at such a summer daycare service.
The Palm Star Children's Rehabilitation Service Center, a professional rehab facility for children with autism, is located in Changning. There, 10 children attend the program, with each child paired with a volunteer.
In the classroom, laughter mixes with sudden cries. When one child has an emotional outburst, a volunteer gently calms him down; when another seems lost in her own world, the volunteer stays by her side, guiding her patiently.
Xiaozheng has been diagnosed with autism spectrum disorder. When his mother fell ill and his father grew busy caring for her, his grandmother was left to look after him alone. In previous summers, Xiaozheng could only stay at home. This year, however, the summer vacation program gave the boy somewhere to go.
Each session of the program lasts three weeks and costs only 600 yuan - less than one-tenth of what a commercial institution might charge. For families like Xiaozheng's, which are struggling financially, this fee is covered by the local government.
In Shanghai, children with physical, intellectual or mental disabilities also receive annual care and living subsidies.
Caring for children with autism is a lifelong process, and summer vacations have long been a gap in that support, said Chu Lin, director of the center. She explained that the program is the result of joint efforts from government subsidies, social organizations and donations from caring enterprises. "Every child has the right to education. By learning here and practicing simple daily living skills and social interaction, we hope their situation can gradually improve."
Among the volunteers is 21-year-old Kalahala Nuerbaishan, a university student majoring in special education. Before taking up her post, she and the other volunteers completed two rounds of professional training. 
She shared that at the program, one boy under her care had been silent all day at first, but now he raises his hand to ask for tissues on his own. "Small progress like that gives me a great sense of accomplishment," the volunteer told the Global Times.
Lunchtime arrives. Accompanied by volunteers, the children wash their hands, line up and collect their meals. Some are already seated; others are still restless. Yet the special education teachers and volunteers remain patient, trying again and again to communicate with them.
In Shanghai, the most scenic stretch along the Suzhou Creek waterfront has been left for ordinary residents; the most advanced technology is being used to prepare three meals a day; and the most professional expertise is supporting the most vulnerable children. 
This metropolis, as many people living there told the Global Times, is interpreting the meaning of "cities are built by the people, for the people" in the quiet, everyday acts of care that speak the loudest.
。若是出现在大专招聘会上，他们就未必觉得那么刺眼。

三 |                    可是，在学历极度贬值、顶级高校博士硕士人数居然超过本科、本科生热衷“本升专”的当下，211真的能继续高高在上吗？至于主播这个行当，真的比一窝蜂考公考编低贱吗？我的答案都是否定的。                   在传统观念中，学历越高，意味着更大的社会资本、更优越的职业前景和更高的生活品质。在正常社会状态下，这个规律当然没错。但在社会多重因素的作用下，学历极度贬值，这个规律自然会被打破。                   我是扩招前一年参加的高考，曾有同学大致对比过，如果晚一年参加高考，前一年的二本分数足以考上重点本科。

四 | 经过1999年以来的二十多年扩招潮，学历的水分之大已经超乎想象。90年代的高中，能实现100%上线率和五成本科率，就已经可以在省内成为顶流，如今呢？985、211都是成批成批的。                   更何况，在如今的社会结构中，学历虽仍是最重要的敲门砖，但在一些新兴领域和行业里，比如内容创业、电竞、短视频和直播等，学历已经不是硬性门槛。人工智能引领的未来，会让个人学习能力和技能变得更重要，学历只能作为参考，尤其是在中国的教育体系下，这个参考意义甚至相当有限。                   当然，在中国人普遍的认知里，“职业不分贵贱”向来只是口头说说，对“高端职业”的认知就是“吃公家饭”。前些年流行的山东段子，“有编制月薪三千叫正经工作，企业里年薪百万叫不务正业”其实从不是山东专利，而是这片土地的普遍认知。原因很简单，“公家饭”意味着权力，即使没有寻租空间，起码有了一个可以依靠的单位和圈子，在人情社会里好办事。                   所以，公务员看不起一般的事业单位，事业单位看不起企业，企业看不起灵活就业，是一条相当固定的鄙视链。主播这种新兴行业，不否认有拉低行业下限的人存在，但即使是正儿八经的从业者，在某些人看来也“天然不正经”。同样是高校的招聘会，大国企能让学生平添对学校的自豪感，招聘主播就会让学生觉得学校堕落了。                   教育是社会的延伸，社会整体思维以权力为尊，以“公家饭”为荣，教育也会走向“等级导向”而非“能力导向”。                   正常文明社会的教育，目标是培养个人的能力、素养、价值观，而非让其成为某个“等级”的象征。

五 | 但在中国社会，显然不是如此。学校搞校庆，最推崇的校友当然是官员，行政级别就是校友等级。

六 |                    这当然是现实，但另一个现实也不得不正视，那就是经济下行和学历贬值的就业现实。南昌大学能让主播企业入驻招聘会，即使是所谓的“审查不严”，也是相当务实的做法。它起码客观承认了就业的多元化需求，对接了真实的市场需求。                   如果抛开社会本不该有的权力寻租、退休金差异等暗面因素，仅从职业本身而论，主播和体制内一样都是社会需要的合法职业，都需要专业能力和职业素养，并没有本质差异。

七 |                    很多人认为主播行业强调外表，其实外表一直都是个体条件的一部分，有些行业对外表有要求，一直是客观事实，体制内同样如此，甚至更为明显。甚至可以说，主播比体制内大多数岗位要求的能力都更多（尤其是在许多人考公考编只为上岸）。相比外表，内容策划、创意、传播手段、表演能力、互动技巧、市场分析，乃至自主品牌的创建、供应链管理等，都更为重要。                   我反而觉得，主播行业需要的是个体努力，它固然没有传统观念最看重的“稳定”，也不符合传统观念的“体面”，但实际上比这个社会的大多数行当都干净得多。

八 |                    相反，一窝蜂地考公考编，将之“尊称”为“上岸”，呈现出的功利心态，还有工作后无法避免地说假话、形式主义，打着“适应社会”旗号对人情和权力的服从，都显得比主播行业低贱得多，对社会的危害也大得多。                   更重要的是，大多数基层公务员面对爹味领导、无意义工作、形式主义和严苛等级时的唯唯诺诺，真的拥有比主播更多的尊严吗？当然，有人认为只要工作稳定、收入稳定就有尊严，那当我没说过。                   南昌大学道歉新闻的评论区里，有一组对话很有趣，可以拿来做此文结尾——有网友怒斥南昌大学招聘会“乱象”，认为主播行业“虚假、作秀、忽悠人”，另一位网友回复“你说的是主播，还是著名的统计局？”                    本文来自微信公众号：那些原本是废话的常识，作者：叶克飞。

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